180+
Clients assisted
4.8
Avg. satisfaction
9
Years in practice
MY
Malaysia-wide
What Clients Say
Experiences from those who have engaged our services
Rohani Maarof
Shah Alam, Selangor
I needed help with a disability pension application but had little energy for paperwork at the time. The team was patient throughout — they arranged to meet me at home and handled most of the document gathering themselves. The application was submitted well-supported, and that made a real difference to how I felt about the process.
Disability Application — March 2025
Chong Teck Fai
Subang Jaya, Selangor
I was referred here after my pension review application was rejected. What I found helpful was that before any work was filed, I received a written view on the merits. It was honest — they told me where they thought the case was strong and where it was less certain. That kind of transparency is what I needed to decide whether to proceed.
Tribunal Representation — February 2025
Priya Subramaniam
Petaling Jaya, Selangor
My EPF statement had a gap of about 18 months that I could not account for. The reconciliation review turned out to be exactly what I needed. They obtained the official records, compared them with what I had, and gave me a clear written report. Two of the missing months were genuine errors; the rest had a straightforward explanation. Having that in writing was worth the fee on its own.
Reconciliation Review — April 2025
Ahmad Kamal bin Idris
Klang, Selangor
Dealing with a tribunal process while managing a health condition is not straightforward. What helped most was that I did not have to attend the hearing — counsel handled the matter in full. I received updates at each stage in plain language, and when a settlement opportunity came up, it was explained to me clearly rather than pushed in either direction.
Tribunal Representation — January 2025
Noor Balkish Abdullah
Kuala Lumpur
I did not expect the disability application process to take as long as it did — but that is the authority's timeline, not the firm's. What I can say is that the application itself was thorough. Everything needed was included, and the supporting letter was well-written. I felt properly represented throughout.
Disability Application — March 2025
Wong Hui Ling
Puchong, Selangor
The reconciliation review uncovered that my employer during a particular period had not remitted contributions correctly. The written report was detailed enough to use when I followed up with EPF directly. Having someone independent review the records and explain them in plain terms made the whole situation much less stressful to deal with.
Reconciliation Review — April 2025
Case Studies
Three client journeys in brief
Challenge
A client with a progressive neurological condition had been advised by their employer's HR department that they did not qualify for a disability pension. They had no documentation to support that view and felt unable to challenge it.
What Was Done
We reviewed the relevant scheme criteria and identified that the employer's interpretation was incorrect. The application was prepared with medical evidence obtained through the client's treating specialists and submitted with a covering letter addressing the specific eligibility criteria.
Outcome
The application was accepted within four months of submission. The client began receiving disability pension payments. The work was completed over eight weeks with three meetings — one at the client's home and two at our office.
"I had been told it was not possible. It turned out to be possible — it just needed to be done properly."
Challenge
A former civil servant disputed the pension calculation applied at the point of retirement, believing that a period of secondment had been excluded from the service calculation incorrectly.
What Was Done
We obtained the employment and secondment records, reviewed the applicable pension regulations, and prepared submissions addressing the treatment of secondment periods. The merits assessment identified that the calculation error was substantiated.
Outcome
The matter settled before the scheduled hearing date. The revised calculation included the secondment period, resulting in a retroactive adjustment and an increase to the ongoing monthly pension. Total elapsed time: five months.
"The written assessment gave me confidence that the error was real. I knew going in that the case had substance."
Challenge
A client approaching retirement noticed that their EPF statement showed lower contributions than expected across approximately three years of employment with one former employer.
What Was Done
We obtained the full contribution record from EPF and compared it against the client's retained payslips. The reconciliation identified that contributions had been remitted late in eleven months, and in two months, the remittance fell short of the statutory requirement.
Outcome
The written report provided the client with a clear basis to approach EPF's employer compliance unit. The shortfall was subsequently rectified. The report was completed within three weeks of engagement.
"I had a suspicion but no way to confirm it. The report gave me something concrete to act on."
Reach us to discuss your matter
Phone
+60 3-7831 4625Office
Suite B-12-3, Menara Atlan, Petaling Jaya
Hours
Mon–Fri 9:00–5:30
Professional Standing
Credentials and memberships
Malaysian Bar
All counsel registered with valid practising certificates.
PDPA Compliance
Client data handled under the Personal Data Protection Act 2010.
PJ Law Community
Active in the Petaling Jaya legal professional community.
Have a pension matter in mind?
The initial conversation is without charge. We will listen to your situation and let you know honestly whether this is something we can assist with.
Contact Tenang Chambers